Troubleshooting
The phone does not list my server
- The phone and the computer must be on the same network (not a guest Wi-Fi that isolates devices).
- Open UDP
5353(mDNS) in the computer's firewall; the server finds its way to the phone through it. - Check the server runs:
systemctl status aiudtfs. - You can always open
http://<computer-address>:48651/in the phone's browser to test the connection itself.
The browser cannot open the server
- Check the address and port (
journalctl -u aiudtfs -n 30prints them) and that TCP48651is open in the firewall. - If you changed the port on the admin page, you also have to restart the server, and the address has the new port.
- The page is plain
http://, nothttps://.
I forgot the password
Use Forgot password? on the login screen, then Request a recovery
PIN. See The admin page ("Forgot the password?") for
where the PIN comes from. Never reinstall to reset a password — your albums
are in ~/.aiudtfs_state.
"This folder is protected" in the gallery
You tried to drop something into a folder that is not in select mode. Press the pencil (Edit) for that folder, then drop.
I cannot choose a folder as the photos folder
The photos folder must lie inside a writable directory. Add its parent on the admin page (Advanced → Folders → Add to writable), press Save folders, then choose it again.
Plus is not active after paying
- Pay on the account the server is linked to (Account & Plus shows its e-mail).
- Press Refresh status on the Account & Plus screen.
- If you linked a second server to the same account, only the first one gets Plus.
- The status line says when the account service cannot be reached.
A new device cannot log in (device limit)
Your version limits how many devices can be connected (3 on Demo, 4 on Free), and a new one is refused once they are all taken. On the admin page open Authorization → Connected devices and Disconnect one you no longer use.
Where are the logs?
journalctl -u aiudtfs -n 100
Still stuck? Write to support.aisksoft@gmail.com and attach the last lines of the log.